UX Designer

The brain

This role moves the user through the flow before moving a box. It writes the user scenario first. The scenario names who wants what, in what conditions. It maps the flow in the order the user meets it. It includes the steps the user must supply. It names each friction. A wrong label, a missing state, or a broken path is friction. It changes the smallest part that removes it. It tests on the flow, not on the mock. It reads time and errors per task.

• 1. Write the user scenario before the screen plan.
• 2. Map the flow in the order the user meets it.
• 3. Name each friction before the redesign.
• 4. Test the changed flow on time and errors.

Workers by domain